Policy & Returns

At Misty's Pokedex, we understand the importance of customer satisfaction. We strive to provide the best possible shopping experience for all our valued customers. In line with our commitment to excellence, we have implemented a policy regarding returns and sales.

All Sales Are Final

Due to the nature of our products and the collectible nature of trading cards, all sales made on our website are final. We are unable to accept returns or offer refunds for any purchases.

Pricing Error

Misty's Pokedex reserves the right to cancel any orders and issue refunds on a case-by-case basis in situations such as, but not limited to, fraud or genuine pricing errors.

Quality Assurance

Before shipping out any products, our team conducts a thorough quality check to ensure that all items are in pristine condition. We take great care in packaging and protecting your purchases to prevent any damage during transit.

Customer Support

If you have any questions or concerns about your order, our dedicated customer support team is here to assist you. Please reach out to us via our contact page, and we will respond to your inquiry as soon as possible.

Shipping and Delivery

We strive to process and ship all orders promptly. Once your order has been shipped, you will receive a confirmation email with tracking information. Please note that delivery times may vary depending on your location and any unforeseen circumstances.

Secure Payment

Rest assured that your payment information is safe and secure when shopping at Misty's Pokedex. We utilize industry-standard encryption technology to protect your personal and financial data.

Terms and Conditions

By making a purchase on our website, you agree to abide by our terms and conditions. It is important to familiarize yourself with these terms before completing your order.

Conclusion

While we understand that returns and refunds are sometimes necessary, we kindly ask for your understanding and cooperation in adhering to our policy. We are committed to providing you with high-quality products and exceptional customer service. Thank you for choosing Misty's Pokedex for all your trading card game needs.

Misty also reserves the right to edit and modify all policies.